NAEA Propertymark comments on MHCLG announcement to professionalise the estate agent market

Mark Hayward, Chief Executive, NAEA Propertymark comments on the MHCLG announcement that it will professionalise the estate agent market:

“We have been campaigning for a more professional estate agent market for years, and are really pleased the Government is committing to this. For too long, unprofessional agents with no qualifications have been able to operate in the sector, and advise homeowners as they undertake the most important purchases and sales of their lives. Our research has found that the process of buying a home is more stressful than starting a new job, undertaking home renovations or planning a wedding¹, so it’s important that agents are well-informed and professional, to make the process as easy and stress-free as possible. Enforcing compulsory qualifications will result in a fairer industry not only for consumers, but for the professional agents who have undertaken qualifications in order to deliver the highest standards every day.”

¹ Opinium Research carried out an online nationally representative survey among 2,004 UK adults from 13 October– 18 October 2017. www.opinium.co.uk

Kindly shared by NAEA Propertymark