Government online services specifically designed for home-movers

With the addition of the new online services, customers can update the address on both their driving licence and log book in less than 5 minutes on GOV.UK.

New figures released by DVLA show that around 66% of all customers who change the address on their driving licence now do so online. With August traditionally being the peak house moving month in the UK, DVLA is today (27 August) reminding motorists how simple it is to keep their address up to date online, to avoid pitfalls including missed reminders.

As well as driving licences, around 1.5 million vehicle log books are also updated with a new address every year. Following the housing market opening up post-lockdown, DVLA launched the new online service for motorists to update the address on their vehicle log book (V5C) without needing to post documents to DVLA. Over 130,000 log books have so far been updated and sent to customers using this service, which speeds up the process to receive a new log book – reducing waiting times from 6 weeks to just 5 working days.

DVLA’s online service to update the address on a driving licence has been available for several years but has never been more popular, with DVLA processing around 2.2 million changes of address from customers who used this service last year alone. Now, with the addition of the new online service, customers can update the address on both their driving licence and log book in less than 5 minutes on GOV.UK.

DVLA Service Manager Anthony Bamford said:

“Our online services will always be the quickest way to keep your address up to date with us, which helps make sure you don’t miss important correspondence once you’ve moved house.

“Millions of drivers change the address on their driving licence this way, and you can now update your vehicle’s log book online too. It’s important to remember to update both when you move – and it’s quick and easy on GOV.UK.”

Adrian Camp, Managing Director of Home Move Box, who deliver welcome boxes to home movers across the UK, said:

“August has always been one of the most popular months to move home, and with lockdown giving people the time to reassess their living arrangements, now could be the time when they’re looking to make their next move.

“This may seem daunting, with so much to organise, but updating the address on your log book and driving licence is quick and easy to do, and it could save you a lot of time and stress in the long run. It’s free to do this online at GOV.UK and takes just a few minutes.”

Kindly shared by HM Government: DVLA