ESTAS launch fully mobile-optimised platform
The ESTAS Group unveils its fully optimised for mobile version of the core ESTAS Review and ESTAS Insight products, called ESTAS Mobile.
Leading review technology provider The ESTAS Group has today unveiled its latest addition to its range of products and services for property professionals, with a fully optimised for mobile version of the core ESTAS Review and ESTAS Insight products, called ESTAS Mobile.
ESTAS Mobile offers all the rich functionality of the ESTAS Review and ESTAS Insight tools, contained in a fully mobile friendly UX, meaning that subscribers can now access all the functionality of the original platform quickly and easily from their phone.
This enables users to instantly access previous reviews and service ratings, for example when conducting a valuation enabling the agent to show a prospective vendor feedback left by previous clients to support winning the listing, together with providing an easy way to reply to private feedback via the ESTAS Insight tool in real time, helping to support ongoing client relationships across a lengthy transaction and increase client engagement.
Agents can also use the ESTAS Mobile platform to send private feedback requests via the ESTAS Insight tool at the relevant key touch points in transactions without needing to be at their desk, as well as being able to access the entire functionality of ESTAS Review platform via their phone, enabling agents to post reviews to their social media channels as soon as they are received.
Ben Marley, Commercial Director of the ESTAS Group, comments:
“We’re very pleased to be releasing this new addition to the ESTAS suite of tools.
“ESTAS Mobile solves the ‘real world’ problem of every busy agent; they are rarely at their desk for long as they are usually out on viewings and valuations most of the day, every day.
“By providing a fully optimised for mobile version of the ESTAS platform, agents can now use ESTAS Mobile to make the most efficient use of their time in between appointments by keeping in touch with their clients to ensure that they are comfortable with the progress of their transactions via the mobile version of the ESTAS Insight tool, as well as being able to request a review for social media or their website face to face then back that up immediately by sending the client a link across via the ESTAS Reviews tool, perhaps when handing over keys at the end of a transaction, which then increases the chance of positive client engagement.”
ESTAS Mobile is only available to existing customers and will require an additional subscription of £5 for per month for up to 5 users.
Simon Brown, Founder and CEO of the ESTAS Group, concludes
“Increasingly, agents are out of the office most of the time and trying to complete as many tasks as they can ‘on the go’ to avoid hours spent over their desktop when they do finally get back to the office after a long day.
“We’ve wanted to extend the flexibility of our platform for some time now, as client feedback had previously suggested that a ‘mobile friendly’ version of ESTAS Review platform would significantly assist in increasing its adoption.
“However, we’ve gone one better and with ESTAS Mobile, not only is the ESTAS Review tool now fully mobile optimised, our recently launched ESTAS Insight tool is also mobile friendly.
“This is yet further evidence of our commitment to property professionals to provide them with tools that add value to their businesses and make their day-to-day business lives easier.”
Kindly shared by The ESTAS Group