Collaborative Conveyancing announce the launch of Enquiry Manager

Collaborative Conveyancing Limited, the conveyancing technology pioneer, is pleased to announce the launch of the Enquiry Manager tool accessible by residential property lawyers to manage pre-contract conveyancing enquiries.

Designed by conveyancers, the stand-alone Enquiry Manager tool reduces the amount of time spent on administration by identifying and extracting enquiries and structuring responses at the press of a button.

The independent company set up by Chris Harris and Karen Babington (previous owners of Lawyer Checker), and backed by a number of investors, has harnessed technology to create a secure, practical application for conveyancers acting on a residential property sale to manage and respond to enquiries which has a knock-on effect of reducing overall transaction times to the benefit of all parties.

Chris Harris, a Founder of the business and investor, said:

“Listening to the discussions and commentary about the number and relevance of conveyancing enquiries, we asked ourselves if there was a better way of dealing with them, and the conclusion we came to was yes.

“Our solution focuses on supporting conveyancing firms of all shapes and sizes allowing conveyancers to remain at the heart of the process, mitigate the tension between all parties and ultimately spiral efficiencies.”

A Today’s Conveyancer survey in May 2023 reported that 83% of respondents had seen an increase in the number of enquiries being raised. Landmark report Autumn 2023 reported that an average of 19 weeks is spent in the enquiry process (77% longer than in 2007).

Key investor David Newnes, who is well known as a senior figure in the work of estate agency and for his work at Chairman of the Charity of Agents Giving, said:

“Enquiry Manager from Collaborative Conveyancing is just what the sector needs.  

“I have never seen anything like it before. 

“Frustration from conveyancers blaming each other for delays in dealing with due diligence post contract enquiries creates unnecessary stress for home movers and frustrates agents.  

“This tool helping to make enquiry management efficient and transparent will be warmly welcomed by all property professionals.”

Marion Palmann, Property Law Advisor, says:

“Once you have enjoyed the ease with which this tool handles and manages enquiries, I don’t believe you would ever wish to go back to managing them manually with all the time, labour and frustration that entails.

“It makes short work of the most unpopular part of the conveyancing process.”

Chris Harris went on to say:

“We are inviting all residential conveyancing firms to visit our website or contact us directly to book a 30-minute no-obligation demo to see the powerful tool we have built.”


Kindly shared by Collaborative Conveyancing