John Charcol renews contract with Optimus for conveyancing panel management services
Independent mortgage broker, John Charcol has announced the signing of a new contract with Optimus, a Landmark Information Group business, following a successful year working with its conveyancing panel management services.
The Optimus conveyancing panel management service, with a focus on robust performance metrics, SLAs and unrivalled solicitor panel relationships, provides John Charcol access to a fixed-priced and high-performing group of solicitors. This enables John Charcol to seamlessly obtain quotes and manage the legal conveyancing requirement for the benefit of its consumers, by using Optimus’ quality-checked panel that works to defined and contractually backed quality standards.
John Charcol has over 40 years’ experience and has developed highly successful long-term relationships across the market. John Charcol’s expertise, combined with Optimus’ top-rated solicitors‘ panel and platform will help improve communication and the customer journey.
Lisa Walklin-Knight, Operations Director at John Charcol, said:
“We’ve had a really positive experience using the Optimus conveyancing platform. Their services have allowed us to create conveyancing instructions seamlessly and quickly using an unparalleled panel of solicitors.”
Alan Young, Managing Director at Optimus, a Landmark Information Group Business, said:
“Conveyancing is notoriously fraught with problems and delays, mainly through a lack of understanding and poor communication.
“Through building strong relationships with our panel of solicitors we aim to not only make the brokers’ job as easy as possible, but to help improve efficiencies across the market.
“We are delighted John Charcol have renewed their contract with us. The partnership will help us achieve our combined vision for better collaboration across the industry.”
Kindly shared by Optimus
Main article photo courtesy of Pixabay