Conveyancing Firm Fletcher Longstaff Reach Top Trustpilot Position

Lincoln-based Fletcher Longstaff is celebrating following the news that the firm has reached the number one position on customer review portal Trustpilot for conveyancing and the whole of legal services.

Founder and Managing Director, Adam Cheal welcomed the news, saying:

“We’re absolutely delighted to have been placed at the top position nationally for conveyancing. We’ve always believed we offer the best possible service to our customers, but now we know that they think the same.

“It’s so much more satisfying knowing that the only influence we’ve had on this position is our hard work and dedication. For a team of just 11, this is a fantastic achievement and I couldn’t be more proud of my staff and the great work they do.”

Founded in 2014, Fletcher Longstaff has grown in the last five years and currently processes more than 200 conveyancing files nationally per month. Innovators as well as disrupters, Fletcher Longstaff has a keen eye on tech and streamlining the conveyancing process.

Adam added:

“Our focus on technology and putting the customer experience at the forefront of the company is why I believe we have consistently scored so high in customers’ reviews. We take our reputation very seriously so we are seeking to maintain that position for a long time to come.”

Fletcher Longstaff’s focus on technology includes providing clients with an app to track their conveyancing journey as well as an online portal to process documents. The company has also pioneered the trial use of e-signatures and places focus on delivering the most convenient, innovative services to its clients to ensure the often-stressful process of conveyancing goes as smoothly as possible.