Bannister Preston ‘amazed’ at how fast being used to doing everything through Minerva
Manchester-based solicitors Bannister Preston LLP have been pleasantly surprised by their fast adoption of legal onboarding software Minerva.
Technology built by Law Firm Services, the Minerva solution brings together client-focused technology that law firms love. The proof is in the pudding; the team at Bannister Preston have expressed how quickly both they and their clients have adopted the solution.
Faster file opening
Conveyancing assistant Lynne Baker said:
“I am using it constantly throughout the day and I love it. No more trips down to the post room, no more printing.
“It is so easy and intuitive, I am amazed at how quickly we have all got used to doing everything through Minerva.
“We are simply much quicker and the clients can really see the benefit too.”
Head of Residential Conveyancing and Partner, Daniel Perry, is really seeing results. With 8 fee earners on his team and 2 legal assistants, the department is a busy one.
Daniel Perry says:
“On average we have 130-150 files a month to open. Before Minerva, the time spent opening the files, sending out the Client Information Pack, getting monies on account and ID verification could take up to 2 weeks at least.
“Now we are saving at least 30 minutes per file opening in the office alone. Couple that with clients being able to receive a quote, reply and pay along with downloading their documents in minutes, the difference is remarkable.
“Without a doubt adopting the Minerva technology has really opened our eyes to how much of an advantage it gives.
“People are so much more used to using technology for professional services now, it really helps us stand out.”
Ben Mills, Commercial Director, is thrilled to have the team onboard:
“Bannister Preston have a strong presence in their area, and it has been a pleasure to work with them.
“In what has been the most challenging time conveyancers can ever remember these past two years, and especially over more recent months, it is credit to Daniel and his team how they have adapted to a new working practice to benefit their clients.”
To find out more about Minerva, you can visit the team at the upcoming Alternative Legal Management Summit , or book a demo today.
Kindly shared by Minerva Portal
Main photo courtesy of Pixabay
