Eclipse’s Proclaim Practice Management system enables ACSL Solicitors to offer added value to client service
Established Liverpool firm, ACSL Solicitors, has selected the Proclaim Practice Management Software solution from Eclipse Legal Systems, the sole Law Society Endorsed legal software provider.
Founded in 2009, ACSL Solicitors specialises in a range of legal areas – including Conveyancing and Dispute Resolution – and the firm’s expansive client base is comprised of both corporate and private clients. ACSL Solicitors prides itself on its ability to provide clients with professional legal advice and a personal service tailored to specific requirements.
After experiencing substantial growth in terms of both staff and clients, ACSL Solicitors required a robust, yet scalable practice management system. Following an in-depth demonstration with Eclipse, the practice has decided to roll out the Proclaim Practice Management Software solution across its Dispute Resolution and Conveyancing departments.
Proclaim will provide the teams with a high level of automation, enabling them to concentrate on value-added activities rather than administration. In particular, the dispute resolution department will benefit from Proclaim’s integration with the MoJ portal, enabling staff to efficiently process volume caseloads without leaving the Proclaim application, and simultaneously eliminating duplicate data entry.
ACSL Solicitors has also purchased Eclipse’s client self-service portal, TouchPoint+, which will enable the team to brand it in line with the firm’s visual identity, as well as offer clients a range of Eclipse’s online communication toolsets, including FileView, an online matter tracking solution and SecureDocs, an online document delivery and acceptance tool.
Joseph Mulrooney, Director of ACSL Solicitors, comments:
“Eclipse was our preferred supplier from the outset for a number of reasons, including its position as the market-leader of legal software, and its range of additional efficiency-enhancing products.
“Utilising Proclaim will enable us to provide a seamless client journey, removing the time-sapping tasks of our teams’ daily workload, and allowing them to focus on adding value, providing an efficient service, and eliminating the stress and hassle for our clients.”
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