A mission to exceed expectation
Bursting onto the legal market, newly launched firm LPL are offering clients a fresh approach to conveyancing.
With consumer needs at the core of their service pledge, LPL’s mission is to exceed expectations through their accessible and committed approach.
As well as online case reports allowing clients to track their progress, LPL will offer customers the choice of a 3, 5 or 7-day update by telephone, providing both consistent and real-time feedback on their transaction, at a time which is convenient for them.
Alongside accessibility, expertise and openness are key to LPL’s conveyancing service, and can be expected by clients and Introducers alike right from the start. Providing a step-by-step guide, the experienced staff aim to deliver a clear and engaged service, which will allow customers to set out their own expectations and provide LPL with the opportunity to exceed them.
Fiaz Khalid, Conveyancing Director at LPL said:
“We understand that trust from both clients and intermediaries is not simply given but must be earned. We made a promise some time ago that LPL would officially launch on the 1st August. We have delivered on that promise just as we plan to deliver on our service level pledge.”
Kindly shared by LPL